Support
Our Service -
Part of your Business
The team behind the retarder hotline is made up of specialists from Voith Turbo working worldwide on troubleshooting, initial startups and retrofits.
The retarder hotline tasks generally include technical clarification of questions regarding the retarder.
The team supports you by determining the cause of the error and providing the correct spare part number.
If you know the part number, contact our department for spare parts orders directly.
To provide you with specific, comprehensive advice, we require you to provide the following information:
- Retarder type
- Unit part number
- Unit serial number
- Vehicle manufacturer
- Vehicle type
- Date of first registration
FAQ
Where can I purchase Voith original spare parts and obtain information on price and delivery times?
Depending on the region, either from Voith or one of our service partners near you.
Is it possible for Voith to repair the retarder in the truck/bus?
Please contact your country representative.
Retarder service training
The target group for these training courses is the shop personnel who perform service and repairs on the Voith retarder. In order to ensure the best possible training success, the number of participants per training module is limited to 8 persons.
Additional training offerings (such as support for continuing education for professional drivers, driving instructor training, etc.) are available upon request.
- Available information
- Hydrodynamic principle
- Heat dissipation
- Operation
- Client benefits
For each retarder type:
- Design and function
- Maintenance
- Troubleshooting / diagnostics
- Removing / installing retarder
- Repair service level 1
Dates
Appointment on request
Location for training sessions
Voith GmbH & Co. KGaA
Commercial Vehicles
Voithstr. 1
74564 Crailsheim
Target group / number of participants
The target group for these training courses is the shop personnel who perform service and repairs on the Voith retarder.
In order to ensure the best possible training success, the number of participants per training module is limited to 8 persons. The minimum number of participants is 4 persons.
The assignment of places in the training course is made according to the date the applications are received.
Course fee
The fee for each training course per person is €600.00. For simultaneous application of additional persons from the same company, the fee for each training course per person is reduced to €450.00.
All prices are non-inclusive of the current VAT.
The course fee includes the expenses for instruction, training documents, beverages during breaks and lunch.
Travel and lodging expenses are not covered by Voith.
Application
Please send your written application by regular mail, fax or email to:
Voith GmbH & Co. KGaA
Gottfried-Linke-Straße 205
D-38239 Salzgitter
Fax: +49 5341 21 1830
Email: vta-training-cv@voith.com
Internet: http://www.voith.com
If you have any questions, please contact Ms. Sabrina Schrader at +49 5341 21 5446 or Mr. Sascha Koch at +49 5341 21 4872.
You will receive a confirmation with additional information three weeks prior to the start of the training course. Should you need to cancel a registration, please inform us promptly so that we can plan accordingly.
Contact
Voith GmbH & Co. KGaA
Mobility Service
Hardtstraße 8 74564 Crailsheim, Germany
t +49 7951 32-1555
Send an emailMr. Sascha Koch
t +49 5341 21-4872
