With the remote diagnostics service module, the service staff from Voith Paper Automation can log into the customers automation system by request in order to check the current status, to correct malfunctions or to perform optimizations. Remote diagnostics is ideal for quick, targeted service support during malfunctions and leads to a high availability of the automation system. In the future, optimization on the PM 3 can be made via remote connection to achieve a perfectly adjusted cross-profile.

In addition, the customer will receive a hand meter for functional testing of individual OnQ ModuleJet actuators on the headbox for the duration of the contract. It can be used to check an individual actuator when there is an error message so that the actuator can be exchanged if necessary.

The Dr. Franz Feurstein GmbH fine paper mill is part of the delfortgroup AG and is based in Traun, upper Austria. The company specializes in the production of uncoated paper and, with a width of 5 meters, the PM 3 in Traun is the largest fine paper machine in the world.

Voith Paper is a division of Voith and one of the leading partners to the paper industry. Through steady innovations Voith Paper optimizes the paper production process. More than a third of worldwide paper production is produced on Voith Paper machines.

Voith sets standards in the paper, energy, mobility and service markets. Founded on January 1, 1867, it has a current workforce of approx. 34,000, sales of EUR 3.7 billion and over 250 locations worldwide, and is one of the largest family-owned enterprises in Europe.

Voith is the official partner to the initiative "Germany - The Land of Ideas".